Discussion:
[IP] Re Nearly half of cellphone calls will be scams by 2019, report says
Dave Farber
2018-09-20 01:08:10 UTC
Permalink
Subject: Re: [IP] Nearly half of cellphone calls will be scams by 2019, report says
Date: September 20, 2018 9:37:31 JST
Two things that puzzle me; first, why whitelisting (only allowing known contacts) in email and, after reading this, cell phones, isn’t more popular, and second why email programs allow clicking on a URL contained in an email....
On 1) I can see an argument for strangers calling you in an emergency, or someone you know calling from an unknown number, but there is a little engineering in the UI that should help with that.
On 2) there is no excuse to allow a clickable URL except “it is convenient, and yeah, a little, so maybe with hard white listing you could trust them more?
Seriously, I know it’s the wide open way that we have “always done it” but it is killing us, and not slowly....
Doug
“No really get off my lawn”
Humphrey
Date: September 20, 2018 at 07:49:59 GMT+9
Subject: [Dewayne-Net] Nearly half of cellphone calls will be scams by 2019, report says
Nearly half of cellphone calls will be scams by 2019, report says
By Hamza Shaban
Sep 19 2018
<https://www.washingtonpost.com/technology/2018/09/19/nearly-half-cellphone-calls-will-be-scams-by-report-says/ <https://www.washingtonpost.com/technology/2018/09/19/nearly-half-cellphone-calls-will-be-scams-by-report-says/>>
Nearly half of all cellphone calls next year will come from scammers, according to First Orion, a company that provides phone carriers and their customers caller ID and call blocking technology.
The Arkansas-based firm projects an explosion of incoming spam calls, marking a leap from 3.7 percent of total calls in 2017 to more than 29 percent this year, to a projected 45 percent by early 2019.
“Year after year, the scam-call epidemic bombards consumers at record-breaking levels, surpassing the previous year, and scammers increasingly invade our privacy at new extremes,” Charles Morgan, the chief executive and head data scientist of First Orion, said in a blog post last week.
The barrage of fraudulent calls has taken a more dire turn in recent months as scammers have targeted immigrant communities with urgent calls claiming ambiguous legal trouble. Across several U.S. metropolitan areas with large Chinese populations, scam callers have posed as representatives of the Chinese embassy while trying to trick Chinese immigrants and students into revealing their credit card numbers. The scammers told people that they have a package ready to be picked up at the Chinese consulate office, a first step in a ruse, or that they need to turn over information to resolve a legal issue, according to the Federal Trade Commission.
Other prominent spam calls involve fraudsters pretending to be a representative from a bank, a debt collector or cable company.
The Internal Revenue Service has also warned taxpayers about phone scams. Callers use telephone numbers that mimic actual IRS assistance centers, claim to be IRS employees and use fake names and phony badge numbers. The IRS says victims are falsely told they owe money to the government and are urged to pay through a gift card or wire transfer. Scammers may also take advantage of the devastation caused by Hurricane Florence, the IRS warned. Scammers can pose as a charitable organization, preying on the generosity of Americans who want to help those affected by the storm.
Scammers also trick people into answering their calls with a scheme known as neighborhood spoofing, in which they manipulate caller ID information so that their actual phone number is masked. Instead, the calls appear to have been placed locally. A person looking at their caller ID will see a number that matches their own area code, as if the caller is a neighbor or a relative. Because the number appears familiar, people are more likely to answer the call.
More than half of all complaints received by the Federal Communications Commission — more than 200,000 of them — are about unwanted calls. The FCC said Americans received about 2.4 billion unwanted, automated calls each month, according to 2016 estimates.
Charles Kennedy, a senior adjunct fellow at the tech policy think tank TechFreedom, said the problem of spam calls is difficult to solve because many of the offenders are hard to track down. It’s illegal for telemarketers to call someone whose number is on the national do-not-call registry, unless they have an existing business relationship or the phone owner’s explicit written permission. But Kennedy said that people who ignore the list or engage in deception are often hard to hold to account. They make calls from abroad, obscure their locations and place a tremendous number of calls. Technological, rather than legal, solutions hold more promise, Kennedy said, as phone carriers develop methods to block scammers before they reach consumers and to unmask their spoofed numbers.
[snip]
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Dave Farber
2018-09-20 09:56:37 UTC
Permalink
Date: September 20, 2018 at 6:38:18 PM GMT+9
Subject: Re: [IP] Re Nearly half of cellphone calls will be scams by 2019, report says
For IP, if you wish.
In answer to 2), the reason we have clickable URLs in email is because
marketing and designers won abd HTML email became a thing. Plain text
email is safer in all sorts of ways...but try to get people to use it.
In answer to 1), could I point out that the claim that half of all phone
calls will be scams - or spams, since the article is not clear which one
it's talking about and uses the terms interchangeably - is coming from a
*company that sells blocking technology* to phone carriers. There would
appear to be some substantial self-interest in hyping up the numbers. I
have no doubt that phone scams are growing as email is declining as a
https://www.statista.com/statistics/420391/spam-email-traffic-share/). I
seriously doubt this report's numbers.
That said, the scam phone calls I'm worried about most at this time are
election-related - calls that tell voters they have to re-register,
calls that tell them one party votes on Tuesday but the other on
https://newrepublic.com/article/150265/lying-election-free-speech-fraud
wg
*Subject: **Re: [IP] Nearly half of cellphone calls will be scams by
2019, report says*
*Date: *September 20, 2018 9:37:31 JST
Two things that puzzle me; first, why whitelisting (only allowing
known contacts) in email and, after reading this, cell phones, isn’t
more popular, and second why email programs allow clicking on a URL
contained in an email....
On 1) I can see an argument for strangers calling you in an emergency,
or someone you know calling from an unknown number, but there is a
little engineering in the UI that should help with that.
On 2) there is no excuse to allow a clickable URL except “it is
convenient, and yeah, a little, so maybe with hard white listing you
could trust them more?
Seriously, I know it’s the wide open way that we have “always done it”
but it is killing us, and not slowly....
Doug
“No really get off my lawn”
Humphrey
*Date:* September 20, 2018 at 07:49:59 GMT+9
*Subject:* *[Dewayne-Net] Nearly half of cellphone calls will be
scams by 2019, report says*
Nearly half of cellphone calls will be scams by 2019, report says
By Hamza Shaban
Sep 19 2018
<https://www.washingtonpost.com/technology/2018/09/19/nearly-half-cellphone-calls-will-be-scams-by-report-says/>
Nearly half of all cellphone calls next year will come from
scammers, according to First Orion, a company that provides phone
carriers and their customers caller ID and call blocking technology.
The Arkansas-based firm projects an explosion of incoming spam
calls, marking a leap from 3.7 percent of total calls in 2017 to
more than 29 percent this year, to a projected 45 percent by early 2019.
“Year after year, the scam-call epidemic bombards consumers at
record-breaking levels, surpassing the previous year, and scammers
increasingly invade our privacy at new extremes,” Charles Morgan,
the chief executive and head data scientist of First Orion, said in
a blog post last week.
The barrage of fraudulent calls has taken a more dire turn in recent
months as scammers have targeted immigrant communities with urgent
calls claiming ambiguous legal trouble. Across several U.S.
metropolitan areas with large Chinese populations, scam callers have
posed as representatives of the Chinese embassy while trying to
trick Chinese immigrants and students into revealing their credit
card numbers. The scammers told people that they have a package
ready to be picked up at the Chinese consulate office, a first step
in a ruse, or that they need to turn over information to resolve a
legal issue, according to the Federal Trade Commission.
Other prominent spam calls involve fraudsters pretending to be a
representative from a bank, a debt collector or cable company.
The Internal Revenue Service has also warned taxpayers about phone
scams. Callers use telephone numbers that mimic actual IRS
assistance centers, claim to be IRS employees and use fake names and
phony badge numbers. The IRS says victims are falsely told they owe
money to the government and are urged to pay through a gift card or
wire transfer. Scammers may also take advantage of the devastation
caused by Hurricane Florence, the IRS warned. Scammers can pose as a
charitable organization, preying on the generosity of Americans who
want to help those affected by the storm.
Scammers also trick people into answering their calls with a scheme
known as neighborhood spoofing, in which they manipulate caller ID
information so that their actual phone number is masked. Instead,
the calls appear to have been placed locally. A person looking at
their caller ID will see a number that matches their own area code,
as if the caller is a neighbor or a relative. Because the number
appears familiar, people are more likely to answer the call.
More than half of all complaints received by the Federal
Communications Commission — more than 200,000 of them — are about
unwanted calls. The FCC said Americans received about 2.4 billion
unwanted, automated calls each month, according to 2016 estimates.
Charles Kennedy, a senior adjunct fellow at the tech policy think
tank TechFreedom, said the problem of spam calls is difficult to
solve because many of the offenders are hard to track down. It’s
illegal for telemarketers to call someone whose number is on the
national do-not-call registry, unless they have an existing business
relationship or the phone owner’s explicit written permission. But
Kennedy said that people who ignore the list or engage in deception
are often hard to hold to account. They make calls from abroad,
obscure their locations and place a tremendous number of calls.
Technological, rather than legal, solutions hold more promise,
Kennedy said, as phone carriers develop methods to block scammers
before they reach consumers and to unmask their spoofed numbers.
[snip]
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Dave Farber
2018-09-21 05:15:48 UTC
Permalink
Date: September 21, 2018 at 03:58:15 GMT+9
Subject: Re: [IP] Re Nearly half of cellphone calls will be scams by 2019, report says
I wish we could apply spam email tech to phone calls.
The phone companies know where a call originates, in as much as where it entered the phone system. VoIP doesn't need to be considered at this moment since most people still connect to a phone company somewhere to communicate with cell phones.
Allow people a * code to report the previous call as a spam/scam call. With enough complaints against a single originating phone company, they get cut off from the network.
This should make each phone company become acutely aware when they are hosting spam/scam companies. They will have a major interest in not being placed in a black hole.
So the idea is, if rural phone company has a customer that is either themselves a scammer, or their VoIP system is not secured, the instant scam calls start getting reported, the phone company will start receiving the call details of bad calls. They can then start monitoring or preparing to cut off that customer. At that point the phone company is still considered a good actor themselves.
If the phone company did not act on the issue, then all other phone companies could choose to block all incoming calls originating on the offending company.
I think this is possible since the phone company is still majorly centralized. A central point to block bad actors companies would be much more efficient than all the individual users trying to create/use some form of blocking strategies.
This solution also doesn't care about spoofed caller id.
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